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Thursday, 11 September 2008

Operations Administrator Job At Genovate Solution Pte Ltd

Closing Date: October 10,2008
Genovate Solution Pte Ltd
Genovate with its subsidiaries (KnowledgeWindow AP and RapidSTART) is a leading System Integration (SI) organization in IT solutions, consulting and training services in Asia, with offices in 18 cities. Genovate has won several awards, including the Enterprise 50 Awards 2006 & 2007, being the only software company ranked among the top 20 companies in 2 consecutive years.

Please visit www.genovate.com, www.kwap.edu.sg and www.rapidstart.com.sg for more information.

In line with our rapid expansion, we are seeking experienced, dynamic and committed professionals to join us as:

Operations Administrator
(Singapore)

Responsibilities:
* Perform regular system monitoring and checks of AS/400 and Intel servers and
* take corrective actions and escalate to 2nd level support if necessary..
* Perform scheduled backups (weekly/daily/monthly) of AS/400 and Windows servers.
* Monitor night job runs and ensure any issues are resolved or escalated.
* Work with Windows Tech Support Team in monitoring Windows based servers
* and ensuring availability of client-server applications.
* Handle critical after-office hours Helpdesk calls and ensure that these are
* promptly resolved or escalated and track status of outstanding issues
* User account administration – reset passwords

Requirements:
* Equivalent of GCE ‘A’ level, Diploma and above.
* Minimum of 3 years experience in computer operations
* 1 year experienc with AS/400 and Windows Servers.
* Strong Customer Service skills.
* Works successfully in both a team environment and independently
* Able to identify potential problems early and take appropriate actions
* Able to accurately perform assigned tasks
* Willing to work on shift, 24 x 7
* Proficiency in spreadsheets and word processing software such as
* Excel and Word.
* Good written and verbal communication skills
* Able to build relationships and interact effectively with all levels of the
* organization
* Able to maintain focus and productivity under pressure

To apply for this position, email your CV in a Word Format to jobs@genovate.com. Please include your recent photograph, current & expected salary and earliest availability.
Genovate Solution Pte Ltd
3 Anson Road Springleaf Tower 32nd Floor Singapore 079909.
Website: http://www.genovate.com

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